30 DAY MONEY BACK GUARANTEE
UK STANDARD DELIVERY 4-6 DAYS
ALWAYS GENUINE GEMSTONES
Customer Reviews (8)
Read what our other customers have to say about this item
Thank you for your feedback regarding item CFPS27 and thank you for taking the time to speak with us today.
We are sorry to hear that you were disappointed to see this item at a lower price shortly after purchasing the product and that this resulted in the item back to us. We can see that we received your return on the 22nd March and we will aim to process this as quickly as possible for you.
We try to keep our business efficient and work on small margins to try and bring our customers the very best prices. We factor in the market price for precious metals and the current availability of gemstones so our prices do tend to change over time, which is why we have our lifetime loweest price guarantee in which we will happily credit a customer account between the difference you paid and the cheaper later price if notified within the hour of the item being on screen.
For more information, please visit our terms and conditions here: http://www.gemporia.com/en-gb/terms-and-conditions/
If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at [email protected]
Clare W - Help Team
Thank for your feedback. We have tried to call you today in regards to this, but it seems that you were not available. We were however able to leave you a voicemail.
We do apologise that the Gouveia Andalusite & White Topaz Sterling Silver Earrings ATGW 3.71cts - BGCU49 did not meet your expectations and we understand how disappointing this can be. So you are aware we have reserved a replacement for you and we will also refund your postage as the earrings are faulty.
In the meantime, if we can be of any further assistance, please do not hesitate to contact the Help Team on 0800 330 8000, option 4.
Kelly - Help Team.com