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Careers

Gemporia is at the pinnacle of the gemstone jewellery world; we take pride in our unique designs, inspiring team and the way we work.

As we are a part of Gemporia, who have recently been recognised by The Sunday Times as the UK’s fastest growing company over the last three years (2009-2012), there hasn’t been a more exciting time to join us.

With a turnover approaching £100 million, we are constantly looking out for new talent to join and help to grow our evolving business.

Gemporia welcomes applications for employment from all sections of the community, irrespective of age, gender, marital status, disability, ethnicity, religion or sexuality and our interim statement on training, equality and diversity is available here.

CURRENT VACANCIES


Product Team Member – Quality Department

Location: Redditch, Worcestershire (B98)

Salary: Competitive

Position Type: Permanent - Full Time

Closing Date: 22 May 2017

An experienced, flexible, hardworking individual is required to support the needs of an award winning jewellery business to join their Quality Product Team to support the company’s compliance/quality assurance programme.

The main purpose of the job:

  • To provide Quality Control and Quality Assurance inspections / approvals for incoming goods.
  • Maintenance of in-house database system specifications and inventory (including web text).
  • Deal with product and customer query investigations.
  • Provide selection of studio samples.
  • Control of Assay and check incoming goods invoices.
  • Support the Sales and Production Teams to ensure products are available to schedule.
  • To review and organise faulty returned goods to be repaired or returned promptly.
  • Engraving and repair / resizing administration.

Person specification:

  • Computer literate – Word, Excel and Email.
  • Good command of the English language.
  • Eye for detail and colour.
  • Strong work ethic.
  • Team Player.
  • Willingness to Learn.

To apply send your CV and covering letter stating why you should be considered for the role to Penny Donnan – HR & Recruitment Administrator at [email protected].

IT Support and Testing Technician

Location: Redditch, Worcestershire (B98)

Salary: Competitive

Position Type: Permanent - Full Time

A new role has opened as a support and testing technician covering all bespoke in house applications and reporting duties.

Main Duties:

  • Handling tickets that come into our bespoke system or taking calls to support:
    Here you would be expected to investigate the issue to validate and confirm the problem. This may involve an extended investigation that could require you to interact with the end user in a number of ways (on the phone, screen sharing or physical visit). On verifying the steps needed to reproduce the issue you would assign the ticket to a developer for fixing. Depending upon the nature of the ticket you may be the one doing the fix!
  • Creating Reports:
    Using the data query language T-SQL you will create stored procedures to get information out of the database to producing reports in our bespoke system.
  • Testing new development or bug fixes before go live:
    Essentially you would be the gateway to new work or fixes being put into live production. You will test the work to breaking, putting yourself in the shoes of the end user to think through how they might interact with it and what they might do, feeding back to the developer your findings to assist in producing a useable end product that meets or exceeds the specification.
  • Producing Documentation:
    This might be training manuals, or other such ancillary information that might support the release of new projects or support existing ones.
  • Providing Training:
    Here you may be required to hold training sessions to individuals or groups as necessary.
  • Co-Ordinating releases:
    Help to coordinate across multiple departments, releases that could impact on the operation of the business.

Qualities Required:

Essential

  • Familiar with the use of Windows PC, Office and Mozilla Firefox.
  • An understanding of how websites function.
  • An appreciation for computer networking.
  • Strong written and verbal communication skills.
  • Methodical, well organised and analytically minded.
  • Desire to learn and improve own knowledge and understanding.

Desirable

  • Familiarity with T-SQL

To apply send your CV and covering letter stating why you should be considered for the role to Penny Donnan – HR & Recruitment Administrator at [email protected].

Junior Digital Marketing Assistant

Location: Redditch, Worcestershire (B98)

Salary: Competitive

Position Type: Permanent - Full Time

Closing Date: 31 May 2017

Reporting directly to the Digital Marketing Lead and working as an intrinsic part of a growing team, the Junior Digital Marketing Assistant will be tasked with supporting the Campaign Assistant in executing our personalised communication strategy across email and other digital channels.

As the Junior Digital Marketing Assistant, you will be responsible for:

  • Proactively determining ways to engage our customers that drive engagement and deliver conversions.
  • Working alongside the Campaign Assistant with the development of our audience segmentation allowing us to tailor marketing campaigns effectively.
  • Working with the team to deliver & test all email marketing campaigns.
  • Utilise and analyse purchase history and past emails to predict trends and likeliness to convert over email.

Key Responsibilities:

  • Supporting the reporting on campaign insights, trends, success, issues, sales and conversions.
  • Analyse our email automation program and looking at ways to continually develop it to drive engagement and conversions.
  • Setting up and building emails using our email platform with the Campaign Assistant.
  • Keeping our email project calendar up to date, identifying key areas for potential cross overs with promotions and other campaigns.
  • Ongoing database segmentation using insight that is focused on driving sales.
  • Personalise each customer’s shopping experience through tailored emails.
  • Supporting other areas of the digital marketing team.

You will not be expected to know everything but should be adaptable and have a desire to use your own initiative that support the growth of the business.

Key Skills:

The ideal candidate will ideally have a minimum of one to two years eCRM experience, good project management skills, decent analytical skills, good attention to detail, excellent written and communication skills and able to show initiative. Having previous online retail experience or HTML and CSS knowledge would be an advantage.

To apply send your CV and covering letter stating why you should be considered for the role to Penny Donnan – HR & Recruitment Administrator at [email protected] by Wednesday 31 May 2017.

Junior to Mid Level App Developer

Location: Redditch, Worcestershire (B98)

Salary: Competitive

Position Type: Permanent - Full Time

Key Responsibilities:
Working both within a team and on your own you will develop our mobile applications across multiple platforms, bringing new features and new designs to market. Our applications cover both real-time sales applications and also account management for customer as well as various apps used for internal stakeholders.

Skills, Knowledge and Experience required:
We’re looking for people that will thrive in our open and dynamic environment. You’ll be pro-active, motivated and a great team player. We are looking for a proven developer on at least one device family with the desire to expand to other platforms. You’ll also need the following:

Essential skills and attributes:

  • You are hardworking and willing to constantly learn and develop yourself.
  • You have a relevant degree, or relevant work experience.
  • You will be able to provide examples of your programming experience. Code listings from projects (either personal or academic) are preferred.

Minimum experience:

  • Experience developing on either iOS or Android (professional experience is not required)

Beneficial, but not essential skills:

  • Multiple platforms (iOS, Android, Windows Mobile)

To apply send your CV and covering letter stating why you should be considered for the role to Penny Donnan – HR & Recruitment Administrator at [email protected].

Junior/Graduate Backend Developer

Location: Redditch, Worcestershire (B98)

Salary: Competitive

Position Type: Permanent - Full Time

Key Responsibilities:
Working both within a team and on your own you will program essential business applications for internal use as well as customer facing websites for our growing eCommerce platform.

Skills, Knowledge and Experience required:
We’re looking for people that will thrive in our open and dynamic environment. You’ll be pro-active, motivated and a great team player. You’ll also need the following:

Essential skills and attributes:

  • You are hardworking and willing to constantly learn and develop yourself.
  • You have a relevant degree, or relevant work experience.
  • You have had exposure to Object Orientated Programming (either part of your degree or work based experience).
  • You will be able to provide examples of your programming experience. Code listings from projects (either personal or academic) are preferred.

Minimum experience:

  • C#
  • ASP.net
  • SQL Server (TSQL)

Beneficial, but not essential skills:

  • Javascript
  • Website testing
  • HTML email construction

To apply send your CV and covering letter stating why you should be considered for the role to Penny Donnan – HR & Recruitment Administrator at [email protected].