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UK STANDARD DELIVERY 4-6 DAYS

ALWAYS GENUINE GEMSTONES

Christmas Edition 2017 Candle ATGW 6cts

Read Reviews
Rated 4.85/5 based on 177 customer reviews

Christmas Edition 2017 Candle ATGW 6cts

Read Reviews
Rated 4.85/5 based on 177 customer reviews
THIS ITEM IS SOLD OUT
iFULL DESCRIPTION & PRODUCT DETAILS

DESCRIPTION

Introducing our Christmas 2017 Candle Collection Choose from: Winterwoodlands fragrance - Christmas Tree design with Emeralds Snowdrift fragrance - Snowflake design with Moonstones Mulled wine fragrance - Christmas Cheer design with Garnets Ginger spice fragrance - Stag design with Ethiopian Opals Each has its own unique design gift box

DETAILS
Design Code ASHH32
Collection Christmas Candles
Material No Metal
Jewellery Type Candles
Av. Metal Weight 0.00

30 DAY MONEY BACK GUARANTEE

UK STANDARD DELIVERY 4-6 DAYS

ALWAYS GENUINE GEMSTONES

Customer Reviews

Read what our other customers have to say about this item

Smells just lovely
This candle has a lovely fragrance - so Christmassy.
I bought 2 of each of the gingerbread fragrance with Ethiopian opal & mulled wine fragrance with garnet candles - both smell lovely.
Lovely candle my favourite
Popped this one away ready for next Christmas ��
Love the smells, mulled wine my favourite, thanks again Janey.
Love the candle have bought as a Christmas present.... am jealous.the smell is wonderful.
Came damaged and had to complain to joined Bennet.
Excellent
Everyone who seen it and smelt it loved it
Love these, even purchased a few after Christmas.
Very nice fragrance second one we purchased great value for money
lovely fragrance.
Very disappointed. Bought 2 of these as gifts and ended up extremely embarrassed! When opened - both had wax all over the outside of the glass and inside the box - very messy. Will not buy again.

Our Response

Hello,

Thank you for taking the time to respond to our request for feedback.

We're sorry to learn of your recent experience with our Christmas Edition Candle. Our warehouse colleagues check all items before despatch. Regrettably, therefore, it would appear the candles have melted in transit. We use a more environmentally friendly eco soy wax in our candles - whilst this offers a cleaner burn, it is susceptible to melting/warming when exposed to heat/warmer climates which would be prevalent through the various mail sorting facilities the package would travel - and the delays whilst awaiting processing due to the high volume of packages being processed over the Christmas period.

On checking our records, I do not believe we were notified of this until our request for feedback. If you can e-mail photos of the candles as delivered to: [email protected] - we can raise this with our Homewares department.

We apologise for any disappointment and inconvenience caused.

If you wish to discuss the matter further or if we can be of any other assistance, feel free to contact us directly. We're available at [email protected] or 0800 330 8000 (UK) 1 800 500 6010 (US).

Kind regards,

Gemporia - Help Team

The candles are a lovely clean burn with delicious but not overpowering scents. They did not make it as Christmas presents-only to myself ! One observation is that the 'deer' candle in the black container does not have a metallic coating inside like the others, consequently it does not give as much light, particularly as it nears the bottom. I would still buy it for its fragrance.
Bought as a gift. Excellent packaging. very good value for money.
Yet another wonderful candle from Gemporia. Thank you. x
Excellent quality candles love both the winter spruce and mulled wine fragrance thank you for the wick trimming tips to get the most from gorgeous candles exceeded all expectations perfect gift.
I put poor as the candle wasnt upto the standard i had always had with the other candles ive recieved so far so im sending this one back ive already sent a email to gems with photos of the candle and ive also sent some photos to jainey

Our Response

Good afternoon,

Thank you for your feedback regarding item ASHH32.

We can see that you have already been in contact with our team regarding this issue and we are glad to see that this issue now appears to have been resolved. We will certainly take your comments on board and will make sure that your feedback is passed on to the product team.

If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at [email protected]

Thanks,

Clare W - Help Team
www.gemporia.com

This candle has the most beautiful scent. I hope they come round again for Christmas 2018 as I will definitely re-purchase.
Great value for the money
love these bought a few
everyone loved these when they received them as xmas gifts
great smelling candle, bought loads spare for next year
Absolutely amazing the smell is divine excellent presentation
A great candle with genuine gemstones. A beautiful Christmas gift at a fantastic price.
The scented candle smells lovely
Thanks
Strong smell but not over powering and comes in a nice Christmas box
wonderful- merry christmas!
Beautiful & lovely smell. Love all the candles.
Lovely fragrance and looks great.
Excellent
Lovely smell opal is my bith stone
scent of the candle is lovely
Nice packaging and beautiful fragrance.
These are great..lovely smell..thats why I bought another 3 great value for the money..
Lovely scent
Fantastic product
Excellent fragrance of Christmas trees, a good size candle including 6cts of beautiful Emerald
Beautiful!
Wow fantastic product such a beautiful candle everything about this product is stunning from the box to the smell .
the fragrance is gorgeous
Presentation - excellent. Looks - fantastic. Smells - great.
A present for someone so await the feedback
Very nice product, beautiful packaging - greart to have in your house over the Holidays and a great gift too.
Excellent
Had this candle last year so was so pleased to see its return. The fragrance is beautiful.
Gorgeous aroma beautiful presentation
Good