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A gorgeous Bead Necklace from the Gems of Distinction collection, made of Sterling Silver featuring 50cts of charming Natural Aquamarine from Africa.
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Thank you for your feedback regarding item AVEI41.
It was great speaking with you today regarding this review. We are sorry to hear that you were disappointed with this particular item and that the clasp appears to be faulty, we do apologize for any inconvenience this may have caused you. As soon as we receive your return, we will aim to refund you as quickly as we can.
We were also sorry to hear that you were initially sent replacements when you had requested for items to be refunded and we do sincerely apologize for this. We have now passed this over to our warehouse to investigate further for you.
If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at [email protected]Thanks,Clare W - Help Team