Questions | Gemporia

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Whatever your query, we're here to advise - from information on placing an order and delivery times to size charts, buying guides and about us.
Are you looking for questions related to our app?

How do I see the status of my order?
To view the status of your order online, click on "My Account" in the top navigation bar of this website. If "My Account" does not appear, you will need to click on "Login/Register" and log in to your account first. You can then click on "Order History" to see the status of your order.
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Can I modify my order?
What do the different order statuses mean?
When will you charge my credit or debit card?
Will I get an authenticity certificate for my items?

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