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An attractive pair of Earrings from the Annabella collection, made of Sterling Silver featuring of dazzling Diamonds from South Africa.
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Thank you for your feedback. We have tried to call you today in regards to this, but it seems that you were not available. We were however able to leave you a voicemail.
I am sorry to hear that you are not happy with the Diamond Sterling Silver Earrings - IXKK63. Please send the earrings back to us so that we can offer you a refund or a replacement and you will also get a refund on your postage as the item is faulty.
Sorry for any inconvenience caused by this.
If you would like to discuss this further, please do not hesitate to contact us on 0800 330 8000 and press option 4 for Customer Service.Kelly - Help Team.com
Thank you for your feedback regarding item IXKK63.
It was great speaking with you today regarding this item. We are sorry to hear that these earrings did not sparkle as much as you expected and were slightly smaller than what you were hoping for, but we are glad to hear that your daughter likes these and that you are planning on keeping them. We will certainly take your feedback on board and will make sure that your comments are passed over to our product team.
If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at [email protected]
Thanks,Clare W - Help Team